Accounts and Billing
20 articles
I can't login to my account
I forgot my password or username
How do I cancel my subscription?
Is there a refund policy?
I forgot to cancel my subscription
How do I get my API key?
Where do I find my $50 marketplace credit?
Why can I not pay using PayPal?
How do I upgrade my account?
How do I get my invoice?
How do I change my username?
Do I lose my site if I don't renew my subscription?
Where do I get access to the perk discounts or Black Friday Cyber Monday Layout Packs?
Where do I get my Black Friday or Cyber Monday Prize?
I am a lifetime customer, what offers do I get during Black Friday?
Can I repurchase a bundle?
Are Divi Services available for Lifetime?
Securing Your Elegant Themes Account: A Step-by-Step Guide to Two-Factor Authentication
Keeping Your Elegant Themes Account Safe with Device Linking
Elegant Themes and DonDivi FAQ's