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Elegant Themes and DonDivi FAQ's
Elegant Themes and DonDivi FAQ's

This article provides answers to frequently asked questions about Elegant Themes' acquisition of DonDivi and how it impacts current customers.

Updated over 2 weeks ago

Elegant Themes has officially acquired DonDivi, a popular third-party Divi plugin developer. This acquisition aims to expand and enhance Divi’s functionality, offering more powerful features and tools directly integrated into Divi. You can learn more about the acquisition in our blog post here.

How does this affect current Elegant Themes customers?

All DonDivi Products will now be available for free to everyone participating in the extended ecosystem Divi Pro Services. If you are a Divi Pro customer, have purchased any services bundle, or are subscribed to Divi AI, Divi Cloud, or Divi VIP, you get DonDivi products for free as a bonus.

How do I access DonDivi Products for free?

No additional action is required. If you have an active Divi Pro Service subscription, you can download all DonDivi Products for free here.

Will DonDivi products expire after 1 year?

Elegant Themes customers will have full access to all DonDivi products—including downloads, updates, and support—for as long as your Divi Pro Ecosystem subscription remains active.

Do Elegant Themes Lifetime customers get access to DonDivi Products?

To access DonDivi products, you must have an active subscription to at least one of the following Divi ecosystem services: Divi AI, Divi Cloud, or Divi VIP. You can explore and purchase these services individually or as part of a bundle anytime on our offers page.

I'm already a DonDivi customer. What will happen to my existing license?

For those who purchased a Don Divi product in the past, the license will continue to be active and no renewal will be required when the yearly membership expires. As long as you keep an existing Divi Pro service active, you can access the DonDivi products in your member's area and receive updates and support.

How will DonDivi support be handled?

Support for DonDivi features will initially be available through the Marketplace Support Tab on the product page. Eventually, Elegant Themes' support team will handle all support requests related to DonDivi as part of your existing Divi support package.

I currently have only a Divi AI subscription. Does this include free access to DonDivi products?

Yes. DonDivi products are available to all customers with an active subscription to any of the following Divi ecosystem services: Divi AI, Divi Cloud, or Divi VIP.

Note: A Divi Teams Subscription does not qualify for access to DonDivi Products.

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