All Collections
Account and Billing FAQ's
Why can I not pay using PayPal?
Why can I not pay using PayPal?

Please read this article to see all eligible PayPal transactions.

Kelsey avatar
Written by Kelsey
Updated over a week ago

At this time, we can only accept PayPal for certain purchases. Please note, we always accept credit and debit cards processed on our site by

The below purchases are not possible using your PayPal account:

  • Lifetime Membership purchases or upgrades

  • If you are an EU resident, and do not have a VAT number

We love all our EU customers, but unfortunately we are not able to process VAT Tax through PayPal. For this reason, PayPal will only be available for your yearly subscription purchase if you can enter your VAT number during registration, as seen below: 

If you have any further questions about your payment, you can send a new chat using the pink chat messenger at the bottom of this page. Our Accounts and Billing team will assist be happy to assist you. 😃 

Did this answer your question?