The Divi Marketplace is a centralized platform where third-party creators showcase and sell Divi Child Themes, Extensions, and Layout Packs to the Divi community. Unlike core Elegant Themes products, all marketplace items are developed by independent community members, creating a diverse ecosystem of complementary resources.
How It Works
The marketplace operates through a carefully curated system where each product undergoes thorough review before being listed. Creators earn a 70% commission on all sales, with Elegant Themes managing transaction processing, billing support, and customer service. This structure ensures quality while fostering community growth.
Product Categories
The marketplace features three main product types:
Child Themes: Custom-designed website themes that extend Divi's core functionality while maintaining compatibility with the parent theme.
Extensions: Custom modules and features that enhance Divi's capabilities, from event calendars to advanced menu systems.
Layout Packs: Pre-designed page layouts and templates that can be imported and customized for specific website needs.
Quality Assurance
Every product undergoes a thorough review process before being listed, ensuring compatibility with the latest Divi version and adherence to quality standards. This curation process helps maintain high standards across all marketplace offerings while protecting customers' investments.
Purchasing Products
To purchase items from the Divi Marketplace, you must have an active Elegant Themes membership. Once logged in, you can:
Browse and purchase products using your active billing profile
Download purchased items from your Marketplace Customer Dashboard
Request refunds within 30 days if unsatisfied
Divi VIP Benefits: Members receive an exclusive 10% discount on all marketplace purchases.
Getting Support
Support for marketplace products is provided directly by the product creators, not by Elegant Themes. To get help:
Visit the product page and click the Support tab
Submit a support ticket directly to the creator
Expect responses within 24-48 hours
Product Licensing
The marketplace uses a straightforward licensing structure:
Child Themes and Extensions:
Unlimited website usage
1 year of updates and support
Renewal required for continued updates and support
Layout Packs:
One-time purchase
Perpetual updates and support
Frequently Asked Questions
How do I contact a marketplace author?
How do I contact a marketplace author?
You can submit a support ticket through the Support tab on the product page.
Are marketplace discounts available?
Are marketplace discounts available?
Divi VIP members receive 10% off all marketplace purchases.
Can I get an invoice for marketplace purchases?
Can I get an invoice for marketplace purchases?
Yes, invoices are available in your Marketplace Customer Dashboard.
Do I need an Elegant Themes account?
Do I need an Elegant Themes account?
Yes, an active Elegant Themes membership is required to purchase marketplace products.
Can I enable auto-renewals?
Can I enable auto-renewals?
No, marketplace products must be manually renewed each year to continue receiving updates and support.
What happens if I'm not satisfied with my purchase?
What happens if I'm not satisfied with my purchase?
A no-questions-asked 30-day refund policy is available for all marketplace purchases. Simply request a refund within 30 days if you're unhappy with your purchase.
What payment methods are accepted?
What payment methods are accepted?
The marketplace accepts all major credit cards and PayPal for purchases.
Will my products stop working when the license expires?
Will my products stop working when the license expires?
No, products continue functioning after license expiration. However, you won't receive updates or support until renewing. Products may eventually break with WordPress/Divi updates if not maintained.
Can I use marketplace products on multiple websites?
Can I use marketplace products on multiple websites?
Yes, all marketplace products include unlimited website usage. You can install them on as many sites as needed.
How do I download my purchased products?
How do I download my purchased products?
After purchase, products become available in your Marketplace Customer Dashboard. Simply log in to download your purchases and access new versions as they're released.
How do I get notified about product updates?
How do I get notified about product updates?
When new product versions become available, you'll receive an email notification. You can then download the latest version by logging into your Marketplace Customer Dashboard. For some products, you may also receive automatic update notifications directly in your WordPress Dashboard, which are validated using your Username and Divi API Key.
What happens if a product breaks after my license expires?
What happens if a product breaks after my license expires?
Without an active license, you won't receive updates to fix compatibility issues. It's recommended to maintain active licenses for business-critical products.
Do marketplace products work with the latest Divi version?
Do marketplace products work with the latest Divi version?
All products undergo review before listing to ensure compatibility. With an active license, you'll receive updates to maintain compatibility with new Divi versions.
Are Divi Marketplace Products compatible with Divi 5?
Are Divi Marketplace Products compatible with Divi 5?
During the Public Alpha phase of Divi 5, third-party products from the Divi Marketplace are not fully supported. However, a backward compatibility mode has been implemented to ensure that these products continue to function. This compatibility mode allows unsupported modules to run using the legacy Divi 4 framework, ensuring that existing content remains operational.
It's important to note that this is a temporary solution designed to bridge the gap while creators from the Divi Marketplace work on redeveloping their modules for full compatibility with Divi 5.