Skip to main content
All CollectionsTroubleshooting and FAQsCommon Issues
How to Fix Divi/Monarch/Bloom Update Issues
How to Fix Divi/Monarch/Bloom Update Issues

Learn how to troubleshoot and resolve update issues with Divi, Monarch, and Bloom to keep your site functional and up-to-date.

Updated over 3 months ago

Updating your Divi theme and the Monarch/Bloom plugins is crucial for maintaining security, functionality, and access to new features.

However, encountering errors during the update process can hinder your progress.

In this article, we will address common issues that can cause issues with the updating process.

Getting the correct username and API key

  1. Log in to your Elegant Themes account

  2. Go to the API page

  3. Click on your username to copy it to your clipboard

    Elegant Themes - username details

  4. Ensure that you have one API key created and it is enabled

    Elegant Themes - API details

Adding the API details in the Divi theme

  1. Log in to your WordPress website

  2. Go to Divi → Theme Options → Updates tab

  3. Add your Elegant Themes username and the API key (should be active)

Divi theme - Add Elegant Themes API details

Adding the API details in the Divi Builder plugin

  1. Log in to your WordPress website

  2. Go to Divi → Plugin Options → Updates tab

  3. Add your Elegant Themes username and the API key (should be active)

Divi plugin - Add Elegant Themes API details

Adding the API details in the Bloom plugin

  1. Log in to your WordPress website

  2. Go to Bloom → Optin Form

  3. Click on the Paddle lock icon

  4. Add your Elegant Themes username and the API key (should be active)

Bloom - Add Elegant Themes API details

Adding the API details in the Monarch plugin

  1. Log in to your WordPress website

  2. Go to Tools → Monarch settings

  3. Click on the Paddle lock icon

  4. Add your Elegant Themes username and the API key (should be active)

Monarch - Add Elegant Themes API details
Did this answer your question?