What is Divi VIP?
Divi VIP is a premium membership designed for users who want to enhance their Divi experience. Members enjoy expedited support with 30-minute response times and 10% off participating Divi Marketplace products.
Key Benefits of Divi VIP
Priority Support: We answer all support requests from Divi VIP members within 30 minutes. 24 hours per day, 7 days a week! More often than not, we’ll respond way faster than that.
Extended support to your Divi Team members: Just like all other Divi services (such as Divi Cloud), your team members get access to Divi VIP for free! Everyone you invite to your team, including your clients, will enjoy 30-minute response times at no additional cost. This makes Divi VIP an incredible asset to Divi agencies and freelancers.
Exclusive VIP Discounts: Divi VIP members get an additional 10% off participating products in the Divi Marketplace. These savings add up quickly. In fact, many Divi VIP members will pay for their membership in savings and get VIP Support for free, making the Divi VIP membership a no-brainer.
10% off Divi Marketplace Products
All the Divi Marketplace products that are part of the Divi VIP discount will have a badge with a 10% discount.
Note: Products in the Divi Marketplace are created and supported by third-party developers.
How to Open a VIP Support Request
Join Divi VIP: Visit the Divi VIP Membership Page and sign up for the membership. Choose the plan that best suits your needs and complete the registration process.
Login to your Elegant Themes Account
Open a VIP Support Chat: Open a support chat by clicking on the Pink Chat icon
on the bottom right of your screen. Click on the Send us a Message button
Click on the VIP Support option
Begin your conversation with our support team by sharing the details of your request. Note: If you close the chat box, you will automatically receive our response via email within 30 minutes.
Note: Check out the Best Practices to Request Support article, which outlines the best practices for requesting assistance and helps you get the help you need promptly and effectively.