Skip to main content
All CollectionsTroubleshooting and FAQsFrequently Asked QuestionsTheme Options
How to Prevent Losing Divi Theme Options and Customizer Settings
How to Prevent Losing Divi Theme Options and Customizer Settings

Learn how to back up your settings, export and import customizations, and utilize child themes to safeguard your design and configuration.

Updated over 4 months ago

Protecting your customized settings in the Divi Theme and Divi Theme Customizer is crucial to maintaining your website's unique look and functionality. Unexpected updates or changes can result in the loss of these settings, leading to potential disruptions.

In this article, we will guide you through the process of preventing the loss of Divi Theme and Divi Theme Customizer settings.

All the Divi Theme Options and Theme Customizer are stored in the database. Use the below steps to prevent an accidental loss of those settings.

Backup your website regularly

  1. Check out the How to Take a Backup of Your Website help article

  2. Check out our Blog article on using the UpdraftPlus plugin to create backups.

Both articles explain in detail how to back up your site regularly.

Use the Divi Portability system to export the Divi Theme Options settings

  1. Go to WordPress Dashboard β†’ Divi β†’ Theme Options

  2. Click on the Portability icon

  3. Choose a name for the export file

  4. Save the JSON file to your local computer by clicking on the Download Export button

Use the Divi Portability system to export the Divi Theme Customizer settings

  1. Go to WordPress Dashboard β†’ Divi β†’ Theme Customizer

  2. Click on the Portability icon

  3. Choose a name for the export file

  4. Save the JSON file to your local computer by clicking on the Download Export button

Reach out to your hosting support team

If you didn't create a backup and your settings were lost, you can reach out to your hosting company.

Most hosting companies have the auto backup feature enabled by default, and they can assist you with restoring your website to a previous state.

Posts and pages are stored in a different table, wp_posts. Restoring only the options table, wp_options can be useful if you create many posts after rolling the backup, as this will help you avoid losing them.

The Theme Options are stored in the wp_option table in the et_divi entry, and the Theme customizer settings are stored in the wp_option table in the theme_mods_divi entry

Did this answer your question?